Module 1: Cisco Webex Teams Overview

  • Lesson 1: Lesson 1: What is Cisco Webex Teams
  • Lesson 2: Webex Teams Delivery
  • Lesson 3: Webex Teams Security
  • Lesson 4: Webex Teams Collaboration
  • Lesson 5: Webex Teams API
  • Lesson 6: Meetings
  • Lesson 7: Messaging
  • Lesson 8: Calling
  • Lesson 9: Cisco Webex Teams Spaces
  • Lesson 10: Cisco Webex Teams Hybrid Services
  • Lesson 11: Cisco Webex Teams Benefits

Module 2: Cisco Webex Team Meetings

  • Lesson 1: Basic Meetings
  • Lesson 2: Instant Messages
  • Lesson 3: Schedule Meetings

Module 3: Cisco Webex Teams Advanced Meetings Overview

  • Lesson 1: Webex Integration
  • Lesson 2: Personal Room
  • Lesson 3: Cisco Webex Teams Desk and Room Devices and the Cisco Smart Board
  • Lesson 4: Cisco Webex Teams Conferencing
  • Lesson 5: Cisco Webex Teams Board and Room Device Setup and Use
  • Lesson 6: Three ways to enable pairing

Module 4: Cisco WebEx Teams Messaging

  • Lesson 1: Cisco Webex Teams Messaging Overview
  • Lesson 2: Key Benefits of Cisco Webex Teams Messaging
  • Lesson 3: Cisco Webex Teams Messaging Features
  • Lesson 4: Cisco Webex teams (feature in the app)
  • Lesson 5: Use Cases

Module 5: Cisco Webex Teams Board

  • Lesson 1: Advanced Interactive Whiteboard
  • Lesson 2: No Network, Bluetooth needed
  • Lesson 3: Microphones
  • Lesson 4: Voice-Tracking Technology
  • Lesson 5: Webex Teams Board Application Suite
  • Lesson 6: Camera
  • Lesson 7: Webex Teams APIs
  • Lesson 8: Any Board, anywhere
  • Lesson 9: Messaging
  • Lesson 10: Setup

Module 6: Cisco Webex Teams Calling Overview

  • Lesson 1: Traditional Calling Features in Cisco Webex Teams
  • Lesson 2: Features and Benefits of Cisco Webex Teams Calling
  • Lesson 3: Benefits of Mobility and Collaboration Features of Cisco Webex Teams
  • Lesson 4: PSTN Calling
  • Lesson 5: Phone Support
  • Lesson 6: Use Cases

Module 7: Cisco Webex Teams Care

  • Lesson 1: Overview
  • Lesson 2: Embedding
  • Lesson 3: Experience

Module 8: Cisco Webex Teams Management and Administration

  • Lesson 1: Overview
  • Lesson 2: Cisco Cloud Collaboration Management Features and Benefits
  • Lesson 3: Management
  • Lesson 4: Security
  • Lesson 5: Portal

Module 9: Cisco Webex Teams Service Availability, Ordering, and Support

  • Lesson 1: Country Availability
  • Lesson 2: Language Support
  • Lesson 3: Ordering
  • Lesson 4: Support
  • Lesson 5: Cisco Capital

Labs

  • Lab 1: Initial Cisco Collaboration Cloud Organization Configuration: Customer Trial and Configure Active Directory Connector
  • Lab 2: Webex Teams Message, Meeting, and Call Configuration
  • Lab 3: Hybrid Services: Calendar Service Configuration
  • Lab 4: Hybrid Services: Call Service Aware Configuration
  • Lab 5: Hybrid Services: Call Service Connect Configuration
  • Lab 6: Bulk User Configuration
  • Lab 7: Single Sign-on with AD FS Configuration
  • Lab 8: Call Routing Features: Hunt Groups and Auto Attendants